SHIPPING & DELIVERY
"Please note that shipping may be impacted by the COVID-19 that is beyond our control and cause a bit of a wait. It is requested to keep this in mind before ordering."
We ship worldwide!
All orders are processed within 24-48 hours and shipped within 5 working days.
The package will generally take 8-15 business days to reach you however sometimes it may take longer due to customs clearance and your location.
USA & Canada: 10-15 Working Days
UK & Rest of The Europe: 15-20 Working Days
Australia & New Zealand: 10-15 Working Days
Scandinavian (Denmark, Norway & Sweden): 10-25 Working Days
East Asia (China, Japan, South Korea & Hong Kong): 10-20 Working Days
South-East Asia (Malaysia & Singapore): 8-15 Working Days
Mexico, Brazil, Portugal & Chile: 25-30 Working Days
All the packages are shipped from our office using;
Singapore Post, Hong Kong Post, China Post, Yawen Post, Australia Post, USPS, POST NL, EMS or DHL
Once the order has been dispatched, you will be notified with an email notification including the tracking information. The tracking details sometimes take up to 48 hours to update any information on our systems therefore please do not worry.
It is the customer’s responsibility to provide the correct shipping/delivery address for their orders. If the incorrect delivery address is provided, we are not responsible to refund your purchase or replace the goods.
RETURN TO THE SENDER
If your package is automatically returned to us by the postal service, our returns team will contact you to arrange the redelivery of your order, unfortunately, we will not be able to provide you a refund in case the package has been returned to us by the postal service.