RETURN & REFUND

RETURN & REFUND

August Lemonade stands behind the quality of our products, and we sincerely hope you enjoy your purchase.

Return Policy

  • Returns are allowed up to 14 days after the courier marks the package as delivered. 

How Do I Return?

  • Please provide us with your Order Number and full name that you used to place your order.

What Items Are Returnable? 

  • T-Shirts, Sweatshirts, Sweaters, Dresses, Tops.

  • Within 14 days from the date the courier marks the package as delivered.

  • In unused, unworn, unwashed, and re-sellable condition.

What Items Are Non-Returnable? 

 The following items cannot be returned:

  • Gift cards

  • Tanktops

  • Jewelry

  • Swimwear

  • Washed items

  • Worn items

  • Stretched out items

  • International Orders

  • Flash Sale Items 

How to exchange the item?

If you want to exchange the item, please email us at info@augustlemonade.com, the customer will be responsible for the shipping fee.

Refunds (if applicable)

Once your return is received and inspected, we will reach out to you via email. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

The refund period is 5-10 days, depending on the card issuer.

The customer will be responsible for the shipping fee and the shipping cost for returning the items.

If you receive a defective, damaged, or incorrect item, we would like to make it right. Please email us at info@augustlemonade.com within 14 days of the delivered date. If you email us after 14 days, we cannot replace your item.

Can I cancel my order?

Please contact us at info@augustlemonade.com within 24 hours of the purchase.